We Want to hear from you.

We are conducting a staff satisfaction survey. As we implement changes it becomes increasingly important to gauge the level of satisfaction of our staff. Your honest responses will help us gain perspective on areas of strength and areas that can be improved upon . The survey is completely anonymous.

The survey will take approximately 10-15 minutes to complete.

Please read each question carefully and select the best answer (percent of the time statements can be rated by entering a value from 1-100 in the corresponding text box).

Thank you for your time and participation!

Your job

1. What is your position with Tender Care?

2. The expectations of my position are clear to me ____ percent of the time.

3. I have the authority to carry out the responsibilities assigned to me.

4. I have the skills necessary to carry out my job responsibilities.

5. I receive adequate, ongoing training and education.

6. I see opportunities for professional development within my job.

7. I enjoy my job ____ percent of the time.

8. I feel Respected and valued____percent of the time.

9. When I do excellent work, it is recognized ____ percent of the time.

10. I see myself working for Tender Care in the future.

11. I understand it is my responsibility to voice questions, comments, and conerns.

12. I know who to direct questions, comments, and concerns to.

Agency

13. I know what services Tender Care offers.

14. I understand the mission and values of the company.

15. While at work, I embody Tender Care's mission and values.

16. I have confidence in Tender Care's ability to provide quality client care ____ percent of the time.

17. I believe that Tender Care proficiently manages business development and growth without sacrificing quality, compassionate, supportive client care.

18. I have confidence in the leadership of upper management.

19. My supervisor provides clear expectations of the tasks and responsibilities assigned to me.

20. My supervisor has helped me to establish goals for professional development.

21. My supervisor has a sincere interest in my career.

22. I feel like Tender Care has a vested interest in my personal well-being.

23. There is cohesiveness and cooperation among my peers ____ percent of the time.

Client Care / Risk Management

24. Our staff delivers quality care to each client ____ percent of the time.

25. I participate in my clients' plan of care by providing input to the client's case manager as appropriate ____ percent of the time (type n/a in the box if this statement does not apply to you).

26. Client care is delivered in an efficient manner ____ percent of the time.

27. I understand my responsibilities in the event of a natural or man-made disaster.

28. I know what to do in the event of a medical emergency ____ percent of the times.

29. I understand what a safety event is.

30. I know what to do when a safety event occurs ____ percent of the time.

31. I feel comfortable reporting safety events.

32. I know what steps to follow if a client or family is dissatisfied or have a complaint.

33. I know what steps to follow if I am dissatisfied or have a complaint.

34. I understand what precautions to take in the event of an infections or illness.

35. I use appropriate infection control techniques while performing my day to day tasks ____ percent of time.

Work Environment

Identify three attributes/benefits of a company that you value most.

Positive atmosphere

Competitive Pay

Flexible Scheduling

Teamwork

Employee recognition

Health Benefits

Opportunity for Advancement

Productivity

Paid Time Off (PTO)

Feel free to write in your own

Questions / Comments / Concerns

Please use the space below to write any questions, comments, or concerns you may have.

Thank you for your time and responses! We appreciate your feedback.

Staff Satisfaction Survey

We Want to hear from you.

The survey will take approximately 10-15 minutes to complete.

Please read each question carefully and select the best answer (percent of the time statements can be rated by entering a value from 1-100 in the corresponding text box).

Thank you for your time and participation!